Your vendors deserve better thanan email that gets no reply.
Every vendor gets their own real-time dashboard: invoice status, payment tracking, document management, and a direct line to Aira, the always-on assistant. No chasing. No uncertainty. No AP team involvement.
What a Vendor Sees When They Log In
Open Invoices
4
2 approved, 2 under review
Next Payment
$12,400
Scheduled 18 May 2026
Avg. Days to Pay
14
Across last 12 invoices
Quick Actions
Your Vendors Are Flying Blind.
Invoices submitted. Status: unknown. Your AP team answers the same four questions, every day.
Everything a Vendor Needs.
Nothing They Have to Chase For.
Real-Time Invoice Status
Vendors see exactly where every invoice is in the process: received, under review, approved, scheduled for payment, paid. Every status change updates instantly. No more chasing emails.
Payment Tracking and Scheduling
Scheduled payments are visible to the vendor before they arrive: amount, date, reference number, and bank account being paid to. Payment receipts downloadable automatically on settlement.
Self-Serve Document Management
Vendors upload compliance documents, certificates, and onboarding materials directly into the portal. Documents are filed automatically against the vendor record. No email attachments. No lost files.
Ask Blackbee AI, Anytime
Every vendor gets a direct line to Aira, the Blackbee AI assistant. Ask about invoice status, payment timing, document requirements, or onboarding next steps. Answers in seconds, in plain language, available 24/7. No waiting for office hours. No back-and-forth emails.
Dispute Submission and Resolution Tracking
Vendors submit payment disputes directly in the portal with supporting documentation attached. Every dispute has a reference number, a status, and a documented resolution trail, visible to both sides.
Invoice Submission
Vendors submit invoices directly into Blackbee AI's validation queue from the portal. Every submission is immediately acknowledged, timestamped, and visible in the vendor's invoice history.
We’ll show you the portal live, vendor view and AP team view, side by side.
What the Vendor Portal Looks Like in Practice
A vendor submitted an invoice three weeks ago. Under the old process: they email your AP team, who check the ERP, who reply two days later. Under the Vendor Portal: the vendor logs in, sees 'Approved, Scheduled for payment 18 May, $4,200 to account ending 4821.' No email sent. No AP time spent.
Zero AP team involvementA vendor needs to update their bank account. Under the old process: they email the request and someone updates it manually, with no audit trail. Under the Vendor Portal: the vendor initiates the change inside their dashboard, a verification step confirms the request, and the update flows through an approval workflow before any payment uses the new details. Clean, traceable, fully documented.
Verified, traceable, audit-readyAn invoice is on hold because the vendor's insurance certificate expired. Under the old process: AP emails the vendor, the vendor searches for the document, sends it by email, AP manually uploads it, releases the hold. Under the Vendor Portal: the vendor sees 'Invoice on hold, Insurance certificate expired. Upload here.' They upload. The hold releases automatically.
Resolved without AP involvementEvery Action.
Every Status.
Fully Explained.
The Vendor Portal doesn't just show vendors where their invoice is. It shows them why. Every status change includes a plain-language explanation. No jargon. No vague ‘under review’ messages that leave vendors guessing.
This invoice is being validated against your contracted rate for this service. Our system detected that the line item total is $340 above the rate specified in your current agreement (effective 01 March 2026). Your contact at [Company] has been notified and a response is expected within 2 business days. No action is required from you at this stage.
Once the discrepancy is resolved, your invoice will either be approved at the corrected amount or you will receive a request to issue a revised invoice. You will be notified automatically when the status changes.
2 to 3 business days
The Vendor Portal is Powered by
the Full Blackbee AI Agent Network.
Every action a vendor takes in the portal connects to the right Blackbee AI agent behind the scenes. Invoices are validated, documents are filed, questions are answered, and updates flow to your ERP, all without your AP team lifting a finger.
Invoice Processing Agent
Every vendor-submitted invoice is extracted, validated, and confidence-scored before it enters the approval queue, vendors see the status update in real time as it happens.
Approval Orchestration Agent
Portal invoices and dispute escalations route to the right approver based on amount, vendor risk, and policy, vendors see exactly where they are in the chain.
Email Agent
When a vendor asks Aira about payment status or document requirements, the Email Agent pulls the live answer from the system. Same intelligence that handles your vendor inbox.
Integration Agent
Every vendor action, invoice submission, document upload, bank detail update, posts back to your ERP automatically. NetSuite, Sage Intacct, Dynamics 365, Workday, or SAP stays in perfect sync.
Give Your Vendors the Visibility
They’ve Always Deserved.
Included in Blackbee AI. No extra integration. Vendors get access within the same 30-day deployment, and your AP team gets their inbox back.
Vendor Portal access is managed by your organisation. Vendors receive an invitation after onboarding is complete.
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